Customer Support

Email Support

Send an email to, reach us by email. We will be in touch as soon as possible.

Open Chat

Chat directly with a support mobile using WhatsApp and get help with your question.

Phone support:

Skip to the front of the line with priority phone support. Our dedicated team is here anytime you need. 

Remote Support

 Escalations can be handled primarily by Emails and you can mail to – All Email escalations will be handled and responded by the concerned Technical Experts of that Escalation Group within 2 hours of escalation.

Escalation Matrix

Escalation Matrix - Software
Escalation level Contact Person Level Email ID Contact No
Escalation -1 OnePOS Support Team IT - Support Team 7348903553

Our support staffs are available from Monday through Friday, 9 AM to 7 PM

For non time sensitive inquiries, please contact us via email ( and a representative will get back to you within 24-48 hours.